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How do I close my account?

If your experience is not what you expected

Updated over a week ago

Instead of closing the account, you could:

  • Change your preferences on how you use the app and how often Sling Money communicates with you.

    • For example; you can toggle on and off your preference to be located in the Sling Money Directory - check it out in the profile section of the app.

  • Unsubscribe to e-mails sent by Sling Money - click that option in the email

  • Uninstall the app from your device and re-install & sign back into the account at a later stage.

If you still wish to close your Sling Money account, you can off-ramp the funds in your Sling Wallet at any time, or you can take your wallet to another provider if you prefer.

Step by step

  • Click on your avatar in the top left corner, click on "More", and follow the 'Close account' instructions from there.

  • We value your feedback, so we may ask you why you wish to change your preferences or close your account.

  • If you would also like to have all your data deleted, don't hesitate to get in touch with us via in-app chat.

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