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What if I have a complaint?

Updated over 2 weeks ago

We’re here to listen. Good or bad, we take all of our users’ concerns seriously and want to resolve them as quickly and fairly as possible.

If you run into an issue, please reach out to our Customer Support team first - either through the chat in the Sling Money app or by emailing [email protected]. Our team will do their best to help you straight away.

If you still feel your concern hasn’t been resolved, you can raise a formal complaint. For full details on how to do this, please head over to this article.

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