We’re here to answer all of your questions about using Sling Money in Sao Tome and Principe.
Topics
How to transfer
What can I use to add and withdraw funds?
Stablecoin exchange
Sling Money supports the Solana Blockchain and the USDP and USDC stablecoins.
How can I do it?
Stablecoin exchanges
You need to add your Sling Money wallet address into your Solana-based stablecoin wallet or exchange.
Deposits and Withdrawals
How long does it take for the transactions to be completed?
Stablecoin exchange - It can take 10 to 15 minutes for the transfer to settle
Stablecoin exchange timeframes
The timeframe can vary due to several factors:
Technology and infrastructure involved in the transaction
Blockchain network traffic
If the exchange is performing a cross-chain transfer
Security protocols
Your Sling Wallet is powered by the Solana blockchain. Every transaction is recorded on the Solana blockchain and you can check it on Solscan. It provides information like the contents of an individual block, transaction history, and balance of wallet addresses on Solana blockchain.
Chargeback and Refunds
If you are a Sling Money user and funds were taken out of your account without your consent
At Sling Money, we take fraud prevention seriously, and we understand how concerning these situations can be. Rest assured, we're committed to helping you resolve any issues and will do everything we can to assist you. Contact us via our support platforms and we'll work with you to address your concerns as quickly as possible.
If you are not a Sling Money user and see unauthorised transactions with Sling Money
The fastest way to resolve this is to contact your bank and inform them that you do not recognise the transactions made with Sling Money. They will then contact us directly.
General
If we do not cover a specific topic that might be useful to Sling Money users in Sao Tome and Principe, feel free to contact us via our social media platforms.
What promotions are available in Sao Tome and Principe?
None at the moment.
Are invite codes available in Sao Tome and Principe?
When your account is activated, you will have access to an invitation code that can be used to invite your friends to join Sling Money. See how to use them.
Is Sling Money going to be hosting an event in Sao Tome and Principe?
We do not have any events scheduled now, but we hope to come to Sao Tome and Principe in the future.
What payment methods do you not support in Sao Tome and Principe?
We only support stablecoin exchanges. Mobile money providers, cards and bank account are not available at the moment.
We do not support cash deposits or credit cards.
Can I use Sling Money for business?
Sling Money is currently not a business service, so it does not support issuing invoices, savings, lending, taxes, etc.