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France

In the France, you can deposit and withdraw using debit card, bank account, or stablecoin exchange

Updated over a week ago

We’re here to answer all of your questions about using Sling Money in France.

Topics

How to transfer

Deposits and Withdrawals

Chargeback and Refunds

General

How to transfer

  • What can I use to add and withdraw funds?

    • Debit card or bank account

      You can add money using a debit card or bank account.

      To withdraw money, you can use a bank account.

      Check the available currencies on this page.

    • Stablecoin exchange

      Sling Money supports the Solana Blockchain and the USDP and USDC stablecoins.

  • How can I do it?

    • Debit card

      To add a debit card, you need to add your card number, CCV code, expiration date, and billing address.

    • Bank account

      To add your bank account, you need to provide your IBAN number.

      Example: FR7630006000011234567890189

    • Stablecoin exchanges

      You need to add your Sling Money wallet address into your Solana-based stablecoin wallet or exchange.

  • I want to send money to my friend who’s not on Sling Money, how can I do it?

A Sling Link is a way to send cash to someone who isn't on Sling Money yet. You can create a Sling Link for the value that you want to pay and then message it to the recipient via iMessage, WhatsApp, Facebook Messenger, etc. They can then claim the funds directly to their bank account, mobile money wallet, or Sling Wallet.

Deposits and Withdrawals

  • What are my transfer limits?

Money (Euro)

You can check your daily limits for

  • Deposits

  • Withdrawals

  • Sling Links

in your profile section, see how to consult it here.

There is no limit to the amount you can send and receive to other Sling Money users.

  • How long does it take for the transactions to be completed?

Debit card - Usually instant

Bank transfer - It can take up to 2 business days if under the SEPA platform. If your bank has the option SEPA Instant, the transaction is processed in seconds

Stablecoin exchange - The transfer can take 10 to 15 minutes to settle

  • Stablecoin exchange timeframes

The timeframe can vary due to several factors:

  • Technology and infrastructure involved in the transaction

  • Blockchain network traffic

  • Whether or not the exchange is performing a cross-chain transfer

  • Security protocols

The Solana blockchain powers your Sling Wallet. Every transaction is recorded on the Solana blockchain and can be checked on Solscan. It provides information like the contents of an individual block, transaction history, and balance of wallet addresses on the Solana blockchain.

  • Which bank accounts can I link to my account?

    You can link the following banks in France

    • Banque Populaire

    • Caisse d'Epargne

    • Credit Agricole

    • Credit Cooperatif

    • Banque de Savoie

    • BNP Paribas - Particuliers, Banque privee, Professionels

    • BoursoBank

    • CanB

    • Credit Industriel et Commercial

    • Credit Mutuel

    • Helios

    • Hello bank!

    • La Banque Postale

    • La Banque Postale - Professionels

    • Le Credit Lyonnais (LCL)

    • N26 (FR)

    • Revolut (FR)

    • Societe Generale - Particuliers e Professionels

    • Wise (FR)

    • Woolsocks - France
      ​

  • Which cards can I link to my account?

You can use physical or virtual debit cards (Visa or Mastercard).

  • How do I know if my card is debit or credit?

Debit cards usually have the description "debit" on the front. If there is no description, the card may be a credit card or have both functions. Check your banking app to see if there is a limit, as credit cards have a limit to how much you can charge. If you are not sure, contact your bank's customer support and ask.

Chargeback and Refunds

  • If you are a Sling Money user and funds were taken out of your account without your consent

At Sling Money, we take fraud prevention seriously and understand how concerning these situations can be. Rest assured, we're committed to helping you resolve any issues and will do everything possible to assist you. Contact us via our support platforms, and we'll work with you to address your concerns as quickly as possible.

  • If you are not a Sling Money user and see unauthorized transactions with Sling Money

The fastest way to resolve this is to inform your bank that you do not recognise the transactions made with Sling Money. They will then contact us directly.

  • How long does it take for a dispute to be solved?

A transaction dispute occurs when a customer contests a charge or transaction made to their account, usually with a bank, credit card issuer, or payment service provider.

Bank Card disputes (Visa, Mastercard) - Typically 45 to 90 days

General

If we do not cover a specific topic useful to Sling Money users in France, feel free to contact us via our social media platforms.

  • What promotions are available in France?

If you create a Sling Money account, we currently offer a welcome gift of € 5. More information is available here.

  • Are invite codes available in France?

When your account is activated, you will have access to an invitation code that can be used to invite your friends to join Sling Money. See how to use them.

  • Is Sling Money going to be hosting an event in France?

We do not have any events scheduled now, but we hope to come to France in the future.

  • What payment methods do you not support in France?

Local payments providers like Lydia, and Paylib are not compatible with Sling Money

We do not support cash deposits or credit cards.

  • Can I use Sling Money for business or to purchase goods and services?

Sling Money is currently not a business service, so it does not support issuing invoices, savings, lending, taxes, etc.

If a merchant agrees, you can purchase your goods by paying them via Sling Money or a Sling Link.

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