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How do you verify my identity?

Learn how Sling Money keeps your information secure

Updated this week

Sling Money verifies your identity using a combination of online databases and ID verification services. Verifying your identity helps us keep all Sling Money users safe.

All data is encrypted at all times, and our Information Security Management System and processes are ISO 27001 certified.

You can learn more about the regulatory obligations we follow on our website.

Why do you need my Social Security Number (SSN)?

If you are a U.S. resident, you may be asked to provide your Social Security Number (SSN) during the sign-up process. This is required to:

  • Verify your identity — Your SSN helps us confirm who you are and protect your account from fraud.

  • Comply with regulations — U.S. financial regulations, including Know Your Customer (KYC) and Anti-Money Laundering (AML) laws, require us to verify user identities.

To comply with U.S. laws and banking regulations, we may also ask for your SSN when you withdraw funds to a U.S. bank account or for tax reporting purposes.

If you don’t have an SSN, or prefer not to share it, you can still withdraw US dollars to your debit card.

Keeping your data secure

Your security is our priority. Your SSN is encrypted and stored securely, following strict industry and regulatory standards.

If you have any questions, please contact our support team for assistance.

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