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Why do you ask for extra information?

Learn why Sling Money may occasionally ask for additional details about your transactions.

Updated yesterday

Quick check-in

From time to time, Sling Money may ask you a few extra questions about your transactions.
This is part of keeping your account safe and ensuring we follow financial regulations.

While we review your responses and any additional information you provide, access to certain transaction features may be temporarily delayed.


These reviews usually take between 24 and 48 hours.


Why we do this

We ask for extra information for regulatory reasons, but it also helps us:

  • Keep Sling Money secure and compliant, and

  • Ensure you’re getting the most out of your account.

Thanks for your patience and for helping us keep Sling Money safe for everyone.

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