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Frequently Asked Questions
A quick intro to Sling
47 articles
What is Sling Money?
How does it work?
What is a Sling Link?
I just received a Sling Link, what do I do now?
Does Sling Money charge fees?
Does Sling Money have access to my money?
How secure is my wallet?
How do I recover my key?
How do I withdraw my USDP?
What is USDC?
Stablecoin and Blockchain
How do the exchange rates work?
How long do transactions take?
What countries does Sling Money support?
How is Sling Money regulated?
Who makes Sling Money?
How do I contact Sling Money?
How to report an indecent photo or offensive message?
Anti-Abuse & Harassment
How do I make a Complaint?
Exporting your wallet from Sling Money
Where can I find the terms of service?
Is there an environmental impact?
How do I close my account?
Solana Congestion
What are the terms & conditions for the Invite Code Program?
Freshers Promotion Terms & Conditions
What is a self-custody wallet?
Why has my balance changed?
How do I change my email address?
How do I change my phone number?
Why is my balance in USDC?
How do you verify my identity?
What countries does Sling Money support in Africa?
Unsupported Countries in Africa
What is a private key?
Why do you ask for extra information?
Is my transaction history on the blockchain?
What payment methods do you support?
Is my Sling Money balance stored in USDP?
Information Security
What is an Original Credit Transaction (OCT)?
How do I withdraw through an OCT?
How quickly will I receive funds through an OCT?
Are there any fees for withdrawing money through an OCT?
Is receiving an OCT payment secure?
Removing money with stablecoins